Do you need an account to use the site?
No. There are no accounts and no passwords. Forms send your details by email to our team.
Privacy Policy
This policy explains what personal data shopmylarbags.co.uk collects, why, how long it is kept and the rights you have under UK data protection law. It was last reviewed on 22 October 2026.
Who we are
Shop Mylar Bags trades at shopmylarbags.co.uk and is the data controller for the information described here. Questions about this policy go to info@shopmylarbags.co.uk.
What we collect and why
| Data | When | Why | Legal basis |
|---|---|---|---|
| Name, email, phone, business name | You send a quote, design or contact form, call, email or message us | To reply, quote, proof and fulfil your order | Contract and legitimate interest |
| Artwork, logos and design images | You attach files or use Design Your Pouch | To prepare your proof and print your order | Contract |
| Order and delivery details | You confirm an order | To produce, deliver and support the order, and to keep accounting records | Contract and legal obligation |
| Usage data (pages viewed, device, approximate location, interactions) | You browse the site | To understand how the site is used and fix problems | Legitimate interest |
Analytics and cookies
We use Google Analytics to measure visits, pages and the forms, calls and messages that start from the site, and Microsoft Clarity to see how pages are used through aggregated heatmaps and session replays. Both set cookies or similar identifiers and process data under their own privacy terms. Form fields are masked in session replays. The ZeeOps chat widget, if you open it, stores a session identifier so your conversation continues across pages. You can block cookies in your browser; the site and the forms still work without them.
How long we keep data
Enquiries, quotes and artwork are kept for 24 months from the last contact so a repeat order can use the same proof, then deleted. Order records are kept for six years to meet accounting rules. Analytics data is retained for the period set in each service, currently up to 26 months for Google Analytics.
Who we share data with
Our email provider, our hosting provider, the production partners who print and convert your pouches, the delivery carrier that needs your address, and the analytics and chat providers named above. We never sell personal data and we never use your artwork for anything but your order.
Your rights
- Ask for a copy of the personal data we hold about you.
- Ask us to correct or delete it.
- Object to or restrict processing based on legitimate interest.
- Ask for your data in a portable format.
- Complain to the Information Commissioner's Office if you are unhappy with our answer.
Design Your Pouch
Four short steps: pick a real pouch photo, place your logo on it, choose the colour and finish, and send it. Our designers turn it into a free print-ready proof.
Tell us about the pouch you need
Fill weight, closure, barrier and quantity decide the price. Send what you know and a packaging specialist comes back within one business day with a written quote and a free design proof.
| Price | Quoted per order, from £0.25 a pouch |
|---|---|
| Proof | Free, before anything is printed |
| Production | 4–6 business days after proof approval |
| Delivery | Free and tracked across the UK, 2–3 business days |
| Materials | Food-contact, high-barrier and compostable film options available on request |
Privacy questions
Something else? Call +44 7578 382054, message us on WhatsApp or email info@shopmylarbags.co.uk.
Where is my data stored?
In the email, hosting and analytics services named in this policy, each of which publishes where its data centres are and how it meets UK data protection rules.
Is my artwork shared with anyone?
Only with the production partners who print your order, and only for that purpose.
Can I ask you to delete my artwork?
Yes. Email info@shopmylarbags.co.uk and we delete the files and the proof, unless an order using them is still in production.
Does Design Your Pouch upload my logo anywhere else?
No. The composed image and your logo file are sent with your request to our email only.
Do you use my email for marketing?
No. We reply to your enquiry and your order. We do not run newsletters or add you to a mailing list.
What do session replays record?
Clicks, scrolling and page movement, with typed text in form fields masked. They are used to find layout and usability problems.
How do I opt out of analytics?
Block third-party cookies in your browser, use a tracking blocker, or use the opt-out options published by Google and Microsoft.
Do you record phone calls?
No.
How do I make a data request?
Email info@shopmylarbags.co.uk from the address you used with us. We answer within one month.
Will this policy change?
It may, when services or the law change. The date at the top shows the last review, and the current version is always on this page.